Terms of Service

Effective Date: June 24, 2026  |  Last Updated: June 24, 2026

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you ("User," "Customer," or "you") and Cafe Rio ("Company," "we," "us," or "our"), the operator of mealcaferio.click. By visiting, browsing, registering, or using this Site in any manner — including placing an order, creating an account, or simply accessing content — you expressly consent to and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference.

Your use of this Site constitutes your acceptance of these Terms as they exist at the time of your use. If you are accessing this Site on behalf of a business entity or organization, you represent and warrant that you have full legal authority to bind that entity to these Terms, and you agree to these Terms on behalf of that entity.

We reserve the right to update, modify, or replace these Terms at any time. Continued use of the Site following the posting of any changes constitutes acceptance of those changes. It is your responsibility to review these Terms periodically.

2. Description of Services

Cafe Rio is a food service business operating within the United States. Through our website mealcaferio.click, we provide the following services:

• Online browsing of our menu offerings, including meals, beverages, and specialty food items
• Online food ordering and delivery or pickup scheduling
• Nutritional and allergen information related to our food products
• Customer account management, including order history and saved preferences
• Promotional offers, discount codes, and loyalty program participation (where applicable)
• Customer support and feedback submission
• Catering and bulk order inquiries and arrangements
• Gift card purchase and redemption (where applicable)

We reserve the right to modify, expand, suspend, or discontinue any aspect of our services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

All food products advertised on the Site are subject to availability. We make no guarantee that any particular menu item will be available at any specific time. Seasonal items, limited-time offers, and regional items may be subject to change without notice.

3. Eligibility and User Obligations

3.1 Eligibility

To use this Site and place orders, you must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is greater. By using this Site, you represent and warrant that you meet this age requirement. If you are under the age of 18, you may use this Site only with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms.

3.2 Account Registration

Some features of our Site may require you to register for an account. When creating an account, you agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information to keep it accurate and current
• Maintain the confidentiality of your account password and username
• Accept responsibility for all activities that occur under your account
• Notify us immediately at [email protected] of any unauthorized use of your account or any other breach of security

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

3.3 User Conduct and Obligations

When using our Site, you agree to comply with all applicable federal, state, and local laws and regulations, including but not limited to those of the United States. You further agree to the following obligations:

• Use the Site only for lawful purposes and in a manner consistent with these Terms
• Not engage in any fraudulent activity, including submitting false orders, using stolen payment information, or misrepresenting your identity
• Not interfere with or disrupt the integrity or performance of the Site or its associated services
• Not attempt to gain unauthorized access to any portion of the Site or its related systems or networks
• Not use the Site to transmit any advertising, promotional materials, or spam without our prior written consent
• Not harvest or collect email addresses or other contact information of other users from the Site
• Not use any automated means, including bots, scrapers, or spiders, to access, monitor, or copy content from the Site
• Not upload or transmit viruses, malware, or any other harmful code that may disrupt the functionality of the Site
• Not post or transmit any content that is unlawful, defamatory, harassing, obscene, or otherwise objectionable
• Not impersonate any person or entity, or falsely represent your affiliation with any person or entity

4. Prohibited Activities

In addition to the obligations outlined above, the following activities are expressly prohibited on or through this Site:

Violation of any of these prohibitions may result in immediate termination of your account and access to our services, as well as potential legal action as permitted by applicable law.

5. Intellectual Property Rights

All content available on or through the Site, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, software, and the overall design and arrangement of the Site (collectively, "Content"), is the exclusive property of Cafe Rio or its licensors and is protected by United States copyright, trademark, trade dress, and other applicable intellectual property laws.

The Cafe Rio name, logo, and all related names, logos, product names, designs, and slogans are trademarks of Cafe Rio or its affiliates. You are not permitted to use these trademarks without the prior written permission of Cafe Rio. All other names, logos, product names, and designations of companies and their products or services that appear on the Site are trademarks of their respective owners.

Subject to your compliance with these Terms, Cafe Rio grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Site and its Content solely for your personal, non-commercial use. This license does not include:

• Any resale or commercial use of the Site or its Content
• The collection and use of any product listings, descriptions, or pricing
• Any derivative use of the Site or its Content
• Any use of data mining, robots, or similar data gathering and extraction tools
• Downloading or copying of account information for the benefit of another merchant

Any unauthorized use of the Site or its Content terminates the limited license granted herein. We reserve the right to pursue all available legal remedies for any violation of our intellectual property rights.

6. Online Ordering and Payment Terms

6.1 Order Placement

When you place an order through our Site, you agree that: (a) you are legally capable of entering into binding contracts; (b) all information you provide is accurate and complete; and (c) your order constitutes a binding offer to purchase the products you have selected, subject to our acceptance.

We reserve the right to refuse or cancel any order for any reason, including but not limited to: product unavailability, errors in product or pricing information, suspected fraud, or failure to meet eligibility requirements. If we cancel an order after payment has been processed, we will issue a full refund using the original payment method.

6.2 Pricing and Taxes

All prices displayed on the Site are in U.S. Dollars (USD) and are subject to change without notice. Prices do not include applicable sales tax, delivery fees, or service charges, which will be calculated and displayed at checkout. You are responsible for all applicable taxes associated with your purchase, as determined by the laws of the applicable jurisdiction within the United States.

6.3 Payment Methods

We accept various forms of payment as indicated on our checkout page. By submitting your payment information, you authorize us to charge your selected payment method for the total amount of your order, including all applicable taxes and fees. Payment information is processed through secure third-party payment processors, and we do not store your full credit or debit card information on our servers.

6.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final. However, if you receive an order that is incorrect, incomplete, or of unsatisfactory quality, please contact us at [email protected] within 24 hours of receipt. We will evaluate each situation on a case-by-case basis and may, at our sole discretion, offer a refund, store credit, or replacement order.

7. Food Allergen and Nutritional Information Disclaimer

Nutritional information provided on our Site is approximate and may vary based on ingredient substitutions, portion sizes, and preparation methods. This information is not intended to constitute medical or nutritional advice. Please consult a qualified healthcare professional for dietary guidance specific to your health needs.

8. Disclaimers and "As-Is" Basis

YOUR USE OF THE SITE AND ITS SERVICES IS ENTIRELY AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND ALL CONTENT, PRODUCTS, AND SERVICES MADE AVAILABLE THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

CAFE RIO EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE
• WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, VIRUS-FREE, OR FREE OF OTHER HARMFUL COMPONENTS
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT, INFORMATION, SOFTWARE, TEXT, GRAPHICS, OR COMMUNICATIONS PROVIDED THROUGH THE SITE

Some states do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. In such cases, our warranties are limited to the greatest extent permitted by applicable law.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, CAFE RIO, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUBSIDIARIES, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, data, goodwill, or business opportunities
• Personal injury or property damage arising from your use of our products or services
• Unauthorized access to or alteration of your data or transmissions
• Statements or conduct of any third party on or through the Site
• Any other matter relating to the Site, our services, or these Terms

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF CAFE RIO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL CAFE RIO'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO CAFE RIO IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so some limitations above may not apply to you. In such states, our liability is limited to the greatest extent permitted by law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Cafe Rio and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorney's fees and court costs) arising out of or in connection with:

• Your access to or use of the Site and our services
• Your violation of any provision of these Terms
• Your violation of any third-party rights, including without limitation any intellectual property rights, privacy rights, or publicity rights
• Your violation of any applicable federal, state, or local law or regulation
• Any content or information you submit, post, or transmit through the Site
• Your negligence or willful misconduct

We reserve the right to assume exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. This indemnification obligation will survive the termination of these Terms and your use of the Site.

11. Third-Party Links and Services

Our Site may contain links to third-party websites, services, or applications that are not owned or controlled by Cafe Rio. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party website you visit.

Cafe Rio does not warrant the offerings of any of these entities or individuals, or their websites. You acknowledge and agree that Cafe Rio shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

12. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by this reference. Our Privacy Policy describes how we collect, use, store, and share your personal information in connection with your use of our Site and services. By using our Site, you consent to the collection and use of your information as described in our Privacy Policy.

To the extent applicable, we comply with the requirements of the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), for California residents, as well as other applicable U.S. state privacy laws. We also adhere to the requirements of the Federal Trade Commission Act (FTC Act) regarding unfair or deceptive acts or practices in commerce.

13. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Cafe Rio's principal place of business is located, without regard to conflict of law provisions.

You agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Site shall be brought exclusively in the federal or state courts of competent jurisdiction located in the United States, and you hereby consent to personal jurisdiction and venue in such courts. You waive any objection to the laying of venue of any such proceedings in such courts and waive any objection that such courts are an inconvenient forum.

We operate in compliance with all applicable federal consumer protection laws, including but not limited to the Federal Trade Commission Act (15 U.S.C. § 45), which prohibits unfair or deceptive acts or practices in or affecting commerce.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to first contact us at [email protected] and provide a written description of the dispute, your name, your contact information, and the relief you are seeking. We will attempt to resolve the dispute informally within thirty (30) days of receipt of your written notice. If the dispute cannot be resolved informally within that time period, either party may proceed to formal dispute resolution as set forth below.

14.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS AND GOVERNS HOW CLAIMS BETWEEN YOU AND CAFE RIO WILL BE RESOLVED.

Except for disputes relating to intellectual property rights or claims that may be brought in small claims court, you and Cafe Rio agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or our services shall be resolved by binding individual arbitration, rather than in court, pursuant to the rules of the American Arbitration Association (AAA) then in effect. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

14.3 Class Action Waiver

YOU AND CAFE RIO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Cafe Rio agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

14.4 Exceptions

Notwithstanding the foregoing, either party may bring an individual action in small claims court, and either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights or confidential information.

15. Term and Termination

These Terms shall remain in full force and effect for as long as you use the Site or maintain an account with us. We reserve the right, in our sole discretion and without notice or liability, to:

• Terminate or suspend your account and access to the Site at any time and for any reason, including, without limitation, if we believe you have violated these Terms
• Remove or edit any content or information you have submitted through the Site
• Discontinue any or all aspects of the Site or services at any time
• Pursue legal remedies against you for any violation of these Terms

Upon termination, your right to use the Site will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

You may terminate your account at any time by contacting us at [email protected] with a request to close your account. Termination of your account does not relieve you of any obligations to pay any outstanding fees or charges.

16. Changes to Terms

We reserve the right, at our sole discretion, to modify, update, or replace these Terms of Service at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We may also provide additional notice of material changes, such as by posting a notice on our Site's homepage or sending you an email notification (if you have provided your email address).

Your continued use of the Site following the posting of any changes to these Terms constitutes your binding acceptance of such changes. If you do not agree with the updated Terms, you must stop using the Site and, if applicable, close your account. It is your responsibility to check these Terms periodically for changes.

17. Electronic Communications

By using our Site or communicating with us via email, you consent to receiving electronic communications from Cafe Rio. These communications may include notices about your account, transactional information, promotional offers, and other information concerning or related to the Site. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

You may opt out of receiving promotional or marketing communications from us at any time by following the unsubscribe instructions provided in such emails or by contacting us at [email protected]. Please note that even if you opt out of marketing communications, we may still send you transactional and account-related communications.

18. Severability

If any provision of these Terms of Service is held to be invalid, illegal, or unenforceable for any reason by a court of competent jurisdiction or arbitrator, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, or, if modification is not possible, such provision shall be severed from these Terms. The validity, legality, and enforceability of the remaining provisions of these Terms shall not in any way be affected or impaired thereby, and such provisions shall continue in full force and effect.

The failure of Cafe Rio to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Cafe Rio.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by Cafe Rio on the Site, constitute the entire and exclusive agreement between you and Cafe Rio with respect to your use of the Site and our services, and supersede all prior and contemporaneous agreements, representations, warranties, and understandings with respect to the Site, its content, and the subject matter of these Terms.

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and Cafe Rio's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

20. Force Majeure

Cafe Rio shall not be liable for any failure or delay in performance of its obligations under these Terms arising out of or caused by any event beyond its reasonable control, including but not limited to: acts of God, natural disasters, pandemics or epidemics, war, terrorism, civil disturbances, labor disputes, governmental actions, supply chain disruptions, power outages, or failures of internet service providers or telecommunications infrastructure. In such circumstances, the time for performance shall be extended for a period equal to the duration of the force majeure event.

21. Accessibility

Cafe Rio is committed to ensuring that our Site is accessible to all users, including those with disabilities, in accordance with applicable standards under the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG). If you experience any accessibility issues while using our Site, please contact us at [email protected] so that we may address your concerns promptly.

22. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, or if you need to report a violation of these Terms, please contact us using the information below. We are committed to responding to all inquiries in a timely and professional manner.

These Terms of Service were last updated on June 24, 2026. © 2026 Cafe Rio. All rights reserved.